Local IT Support
Your local tech person
PC running slow? Picked up a virus? Wi-Fi not reaching the back room? We fix it here - at your home, at your place of business, or via remote screen-share.
Based in Balgal Beach. Serving Balgal Beach, Rollingstone, Mutarnee, Bluewater and Toolakea. No long drive to Townsville.
Rates
Free within Balgal Beach, Rollingstone & surrounds. Diagnostic fee credited in full toward your repair if you proceed.
What we fix
| Service | From | What’s included |
|---|---|---|
| System Tune-Up & Optimisation | $99 | Bloatware removal, speed improvements, OS & security updates |
| Virus & Malware Removal | $198 | Full removal + protection installed and configured |
| SSD Speed Upgrade + Data Clone | $149 | Faster storage - all data transferred, nothing lost |
| Operating System Reinstall | $149 | Clean Windows install, drivers and updates |
| Data Recovery | $149 | Accidentally deleted files or formatted drives |
| Cloud Backup Setup | $99 | Photos and documents protected automatically |
| Wi-Fi & Mesh Network Setup | $198 | Dead zones eliminated, full-home coverage |
| Printer & Device Setup | $99 | Get new devices working properly first time |
| Internal Deep Clean | $99 | Dust removal and thermal paste replacement |
| Custom PC Build & Stress Test | $297 | Parts quoted separately |
| Advanced Data Recovery | Quote required | Physically damaged or failed drives |
Our policies
No Fix, No Fee
If we cannot solve your problem, you pay nothing for labour. The diagnostic fee is still charged - but credited in full toward the repair if you proceed.
Seniors & Pensioners - 10% off
All labour charges, every job. No forms, no fuss - just mention it when you call.
Pickup & return
We collect your device and return it once the job is done - no drive to Townsville. Available within Balgal Beach and Rollingstone.
How it works
Get in touch
Call, text, or use the contact form. Describe the problem - we confirm whether it's a home visit, drop-off, or remote session.
We fix it
Home visits in Balgal Beach and Rollingstone. Remote support via secure screen-share for software issues. Drop-off for anything needing workshop time.
You're sorted
We walk you through what was done. 90-day warranty on all labour. Invoice issued on the spot by email the same day.
Where we cover
Not sure if you’re covered? Call or text - we will work it out.