Privacy Policy

This privacy policy explains how Troppo Tech (ABN 27 640 572 446) handles your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information do we collect?

Troppo Tech may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Company name (if provided)
  • The content of any message you send us

We collect this information solely for the purpose of responding to your enquiry or carrying out related business correspondence.

Website access data

When you visit our website, our web servers temporarily record the following technically necessary data:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the file accessed
  • Volume of data transferred
  • Browser and operating system identification

This data is used solely to enable use of the website, maintain system security, and optimise performance. IP addresses are only evaluated in the event of an attack on our network infrastructure.

How we collect your information

We collect information directly from you when you:

  • Submit the contact form on this website
  • Send us an email

How we use your information

We use your personal information to:

  • Respond to your enquiry
  • Carry out any correspondence related to your enquiry
  • Provide the services you have engaged us for

Troppo Tech will not share your personal information with any third party, except where required by law.

Direct marketing

Under APP 7, you have the right to opt out of receiving direct marketing communications from us at any time. To opt out, contact us using the details below.

How we store your information

Your personal information is stored securely using appropriate technical measures, including encrypted data transmission between your browser and our servers. We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. When no longer needed, information is securely deleted or de-identified.

Notifiable data breaches

In the event of a data breach that is likely to result in serious harm, Troppo Tech will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth).

Cookies

This website uses minimal cookies necessary for the site to function (for example, to remember your light/dark theme preference). No tracking or advertising cookies are used. You can disable cookies in your browser settings; however, some site features may not function as expected.

Links to other websites

Our website may contain links to third-party websites. This privacy policy applies only to our website. We are not responsible for the privacy practices of any linked sites and encourage you to read their privacy policies.

Accessing or correcting your information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to request that inaccurate information be corrected. To make such a request, contact us using the details below. We will respond within a reasonable time.

Changes to this policy

Troppo Tech reviews this privacy policy regularly and will post any updates on this page. We encourage you to check this page periodically.

Contact us

If you have questions about this policy or a privacy concern, please contact us:

Email: info@troppotech.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated: May 2026